Pay per call: what it means in pay per call

Pay per call: A performance-marketing model where an advertiser (buyer) pays a publisher only for inbound phone calls that meet agreed rules, such as a minimum call length.

How it works in pay per call

In pay per call, the publisher generates calls (from search ads, social, TV, direct mail or web forms) and a call tracking platform assigns a tracking number, records the call source, and routes the call to a buyer. The buyer pays a fixed payout for each qualified call, or bids per call in a real-time auction.

A call usually only qualifies when it passes the campaign's rules: the caller is in an allowed state, calls during the buyer's hours, is not a duplicate within the dedupe window, and stays on the line longer than the buffer. Payouts vary widely by vertical and are set in each campaign's terms, so always read the insertion order before you buy traffic.

The core software stack is call tracking and routing, plus consent proof for any call that starts from a web form, litigator and DNC scrubbing for outbound or callback flows, and caller ID reputation tools if you dial out.

Example

Example: a publisher runs search ads for 'final expense insurance quotes' and points them to a tracking number. A caller in an allowed state stays on the line past the buyer's buffer, so the publisher earns the agreed payout. A caller who hangs up after 20 seconds earns nothing.

Frequently asked questions

What is Pay per call?

A performance-marketing model where an advertiser (buyer) pays a publisher only for inbound phone calls that meet agreed rules, such as a minimum call length.

Can you give an example of Pay per call?

Example: a publisher runs search ads for 'final expense insurance quotes' and points them to a tracking number. A caller in an allowed state stays on the line past the buyer's buffer, so the publisher earns the agreed payout. A caller who hangs up after 20 seconds earns nothing.

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