Zoom Contact Center pricing 2026
Omnichannel cloud contact center; Premium and Elite add an outbound dialer, email and social channels.
What the pricing page says
- Essentials: from $69/mo
- Premium (adds outbound dialer, email, social): from $99/mo
- Elite (adds Expert Assist, QM, WFM): from $149/mo
Checked on Nov 1, 2026 · Source: Zoom Contact Center pricing source (news.zoom.com/new-cx-enhancements-and-pricing-plans) · Website: Zoom Contact Center official site
Category: Dialers. See how we check prices.
Zoom Contact Center comparisons
- Zoom Contact Center vs RingCentral Contact Center: RingCentral Contact Center: Contact center from $65/user; RingEX from $20/user
- Zoom Contact Center vs Talkdesk: Talkdesk: From $85/user/mo
Zoom Contact Center alternatives
- Convoso pricing: Quote only
- ReadyMode pricing: From $239/license/mo (monthly) or $199 (annual)
- PhoneBurner pricing: From $140/user/mo (annual) or $165 (monthly)
- CallTools pricing: Quote only
- Kixie pricing: Not captured (prices not shown in our fetch)
- VICIdial pricing: Open-source software; hosting quote only
- Five9 pricing: Quote only
- NICE CXone pricing: From $110/agent/mo (Omnichannel suite)
See all 55 Zoom Contact Center alternatives → · Best dialers tools for pay per call →
Frequently asked questions
How much does Zoom Contact Center cost in 2026?
Essentials from $69/agent/mo. Source: news.zoom.com/new-cx-enhancements-and-pricing-plans, checked Nov 1, 2026.
Does Zoom Contact Center publish its pricing?
Yes. Zoom Contact Center's pricing is published (status: Published by vendor (newsroom)). The details are listed on this page with the source link.
What are the best Zoom Contact Center alternatives?
We track 55 other dialers tools, including ReadyMode, PhoneBurner, NICE CXone, Talkdesk, Genesys Cloud with published pricing. See the full Zoom Contact Center alternatives page.