UJET vs Genesys Cloud (2026)

UJET starts at $65/user/mo (Pro $99, Enterprise $120). Genesys Cloud starts at $75/user/mo billed annually.

Side-by-side

	UJET	Genesys Cloud
What it is	Cloud contact center built on Google Cloud, with voice, digital channels and an outbound dialer add-on.	Enterprise AI contact center platform with outbound campaigns.
Published price	Basic $65/user/mo	From $75/user/mo (annual)
Pricing status	Published on vendor site	Published on vendor site
Pricing details	Basic: $65/user/mo Pro: $99/user/mo Enterprise: $120/user/mo Digital (chat, email, SMS, social): $69/user/mo Outbound Dialer add-on: $15/user/mo; channel add-ons $10/user/mo	Genesys Cloud CX 1: $75/user/mo billed annually CX 2: $115; CX 3: $155; CX 4: $240 (per user/mo, annual)
Checked on	Nov 1, 2026	Nov 1, 2026
Source	UJET pricing (www.ujet.cx/pricing)	Genesys Cloud pricing (www.genesys.com/pricing)

Which should you choose?

Bottom line: UJET starts at $65/user/mo (Pro $99, Enterprise $120). Genesys Cloud starts at $75/user/mo billed annually.
Before you sign, get both vendors' current rate cards for your real volume. Per-minute, number and add-on fees usually decide the total.
Not sure? Compare all tools in Dialers, or see the UJET alternatives and Genesys Cloud alternatives.

Frequently asked questions

Is UJET cheaper than Genesys Cloud?

UJET: Basic $65/user/mo. Genesys Cloud: From $75/user/mo (annual). UJET starts at $65/user/mo (Pro $99, Enterprise $120). Genesys Cloud starts at $75/user/mo billed annually.

What's the main difference between UJET and Genesys Cloud?