Amazon Connect pricing 2026
AWS pay-as-you-go cloud contact center with outbound campaigns (predictive, progressive and agentless dialing).
What the pricing page says
- Voice: $0.038 per minute (standard telephony rates apply)
- Outbound campaigns and telephony are billed separately per the AWS pricing page
- No seat licenses; pay per use
Checked on Nov 1, 2026 · Source: Amazon Connect pricing source (aws.amazon.com/connect/pricing) · Website: Amazon Connect official site
Category: Dialers. See how we check prices.
Amazon Connect comparisons
- Amazon Connect vs Twilio Flex: Twilio Flex: From $1/active user hour or $150/named user/mo
- Amazon Connect vs Five9: Five9: Quote only
Amazon Connect alternatives
- Convoso pricing: Quote only
- ReadyMode pricing: From $239/license/mo (monthly) or $199 (annual)
- PhoneBurner pricing: From $140/user/mo (annual) or $165 (monthly)
- CallTools pricing: Quote only
- Kixie pricing: Not captured (prices not shown in our fetch)
- VICIdial pricing: Open-source software; hosting quote only
- Five9 pricing: Quote only
- NICE CXone pricing: From $110/agent/mo (Omnichannel suite)
See all 55 Amazon Connect alternatives → · Best dialers tools for pay per call →
Frequently asked questions
How much does Amazon Connect cost in 2026?
$0.038/voice min + telephony. Source: aws.amazon.com/connect/pricing, checked Nov 1, 2026.
Does Amazon Connect publish its pricing?
Yes. Amazon Connect's pricing is published (status: Published on vendor site). The details are listed on this page with the source link.
What are the best Amazon Connect alternatives?
We track 55 other dialers tools, including ReadyMode, PhoneBurner, NICE CXone, Talkdesk, Genesys Cloud with published pricing. See the full Amazon Connect alternatives page.