Nextiva vs RingCentral Contact Center (2026)

Nextiva's contact center starts at $75/agent/mo and its phone plans at $15/user/mo (annual). RingCentral Contact Center starts at $65/user, and RingEX at $20/user.

Side-by-side

	Nextiva	RingCentral Contact Center
What it is	Business phone, UCaaS and omnichannel contact center platform with AI agents; contact center plans add routing, outbound and supervisor tools.	Business phone (RingEX) and contact center with outbound dialing.
Published price	Contact center from $75/agent/mo	Contact center from $65/user; RingEX from $20/user
Pricing status	Published on vendor site	Published on vendor site
Pricing details	NEXT Core: $15/user/mo annual ($23 monthly) NEXT Engage: $25/user/mo annual ($50 monthly) NEXT Scale: $75/user/mo Contact Center Essential: from $75/agent/mo; Professional and Premium: contact sales XBert AI: $1.50 per conversation; AI plans from $99/mo	RingEX $20 / $25 / $35 per user/mo annual ($30 / $35 / $45 monthly) Contact center starting at $65/user
Checked on	Nov 1, 2026	Nov 1, 2026
Source	Nextiva pricing (www.nextiva.com/pricing)	RingCentral Contact Center pricing (www.ringcentral.com/pricing/business-phone)

Which should you choose?

Bottom line: Nextiva's contact center starts at $75/agent/mo and its phone plans at $15/user/mo (annual). RingCentral Contact Center starts at $65/user, and RingEX at $20/user.
Before you sign, get both vendors' current rate cards for your real volume. Per-minute, number and add-on fees usually decide the total.
Not sure? Compare all tools in Dialers, or see the Nextiva alternatives and RingCentral Contact Center alternatives.

Frequently asked questions

Is Nextiva cheaper than RingCentral Contact Center?

Nextiva: Contact center from $75/agent/mo. RingCentral Contact Center: Contact center from $65/user; RingEX from $20/user. Nextiva's contact center starts at $75/agent/mo and its phone plans at $15/user/mo (annual). RingCentral Contact Center starts at $65/user, and RingEX at $20/user.

What's the main difference between Nextiva and RingCentral Contact Center?