LiveVox vs NICE CXone (2026)
LiveVox has been part of NICE since December 2023. Both are sold through sales; CXone lists starting prices from $110/agent/mo.
Side-by-side
| LiveVox | NICE CXone | |
|---|---|---|
| What it is | Proactive outreach and outbound contact center platform for collections and high-volume dialing; owned by NICE since December 2023. | Enterprise CX platform (CXone Mpower) with outbound engagement and omnichannel suites. |
| Published price | Quote only | From $110/agent/mo (Omnichannel suite) |
| Pricing status | Quote only | Published on vendor site |
| Pricing details |
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| Checked on | Nov 1, 2026 | Nov 1, 2026 |
| Source | LiveVox pricing (www.nice.com/press-releases/nice-announces-the-close-of-the-livevox-acquisition-creating-a-conversational-ai-powerhouse) | NICE CXone pricing (www.nice.com/pricing) |
Which should you choose?
- Bottom line: LiveVox has been part of NICE since December 2023. Both are sold through sales; CXone lists starting prices from $110/agent/mo.
- Before you sign, get both vendors' current rate cards for your real volume. Per-minute, number and add-on fees usually decide the total.
- Not sure? Compare all tools in Dialers, or see the LiveVox alternatives and NICE CXone alternatives.
Frequently asked questions
Is LiveVox cheaper than NICE CXone?
LiveVox: Quote only. NICE CXone: From $110/agent/mo (Omnichannel suite). LiveVox has been part of NICE since December 2023. Both are sold through sales; CXone lists starting prices from $110/agent/mo.
What's the main difference between LiveVox and NICE CXone?
LiveVox has been part of NICE since December 2023. Both are sold through sales; CXone lists starting prices from $110/agent/mo.
Are there other alternatives to LiveVox and NICE CXone?
Yes. See the full dialers table on CallStack, which lists every tool we track with published pricing.