CallRail vs CallTrackingMetrics (2026)

CallRail starts at $50/mo plus usage. CallTrackingMetrics starts at $79/mo, or $65/mo billed annually. Both offer DNI and attribution; CTM adds more contact-center features.

Side-by-side

	CallRail	CallTrackingMetrics
What it is	Call tracking and lead attribution popular with SMBs and agencies; 14-day free trial.	Call tracking, attribution and contact-center tools; first month of plan fees free.
Published price	From $50/mo + usage	From $79/mo (monthly) or $65/mo (annual)
Pricing status	Published on vendor site	Published on vendor site
Pricing details	Lead Tracking $50/mo Lead Tracking Complete $95/mo Lead Conversion $150/mo Lead Conversion Complete $195/mo Each 'plus additional usage'; includes 5 local numbers and 250 minutes Extra local numbers $3; toll-free numbers $5; toll-free minutes $0.08 14-day free trial	Lite: $79/mo monthly, $65/mo annual, $60/mo 2-year Pro: $179 / $149 / $135 Sales Engage: $329 / $274 / $247 Enterprise: $1,999/mo ($1,500/mo on 2-year) Sub-accounts: 25 included on Lite, $50/mo per extra pack of 25 Promo: $0 plan fees for the first month
Checked on	Nov 1, 2026	Nov 1, 2026
Source	CallRail pricing (www.callrail.com/pricing)	CallTrackingMetrics pricing (www.ctm.com/plans-pricing)

Which should you choose?

Bottom line: CallRail starts at $50/mo plus usage. CallTrackingMetrics starts at $79/mo, or $65/mo billed annually. Both offer DNI and attribution; CTM adds more contact-center features.
Before you sign, get both vendors' current rate cards for your real volume. Per-minute, number and add-on fees usually decide the total.
Not sure? Compare all tools in Call Tracking & Routing, or see the CallRail alternatives and CallTrackingMetrics alternatives.

Frequently asked questions

Is CallRail cheaper than CallTrackingMetrics?

CallRail: From $50/mo + usage. CallTrackingMetrics: From $79/mo (monthly) or $65/mo (annual). CallRail starts at $50/mo plus usage. CallTrackingMetrics starts at $79/mo, or $65/mo billed annually. Both offer DNI and attribution; CTM adds more contact-center features.

What's the main difference between CallRail and CallTrackingMetrics?