VICIdial vs Convoso (2026)

VICIdial is open-source software (hosting is quoted separately). Convoso is a quote-only hosted dialer with built-in compliance tools.

Side-by-side

	VICIdial	Convoso
What it is	Open-source contact-center suite and predictive dialer; hosted VICIhost option from the Vicidial Group.	Cloud predictive dialer built for high-volume outbound and blended lead-gen call centers.
Published price	Open-source software; hosting quote only	Quote only
Pricing status	Quote only	Quote only
Pricing details	Software: open source (self-hosted) VICIhost dedicated hosting: no price shown on homepage	Custom pricing; mainly annual plans Advertises 20% off annual plans
Checked on	Nov 1, 2026	Nov 1, 2026
Source	VICIdial pricing (www.vicidial.com)	Convoso pricing (www.convoso.com/pricing)

Which should you choose?

Bottom line: VICIdial is open-source software (hosting is quoted separately). Convoso is a quote-only hosted dialer with built-in compliance tools.
Before you sign, get both vendors' current rate cards for your real volume. Per-minute, number and add-on fees usually decide the total.
Not sure? Compare all tools in Dialers, or see the VICIdial alternatives and Convoso alternatives.

Frequently asked questions

Is VICIdial cheaper than Convoso?

VICIdial: Open-source software; hosting quote only. Convoso: Quote only. VICIdial is open-source software (hosting is quoted separately). Convoso is a quote-only hosted dialer with built-in compliance tools.

What's the main difference between VICIdial and Convoso?